Ludwig H. Kutlina was born and raised in Niagara Falls, New York. While a student at Niagara University, Ludwig drove a sightseeing car for his sister's sightseeing company and was the lead chauffeur giving tours of the majestic Niagara Frontier. Tourists were picked up from the Buffalo International airport. After completing his undergraduate work, Ludwig relocated to the Greater NYC Metro Area, and earned an MBA at Long Island University.
While working through various capacities of sales and marketing of IT products and services, Ludwig still yearned for the hospitality industry. In the early 1990s he resigned from a Fortune 200 International Company, purchased a sedan in 1993, drove local clients, and incorporated in 1997.
Ludwig's enthusiasm for delivering excellence through great service and a solid brand is evident when meeting him. He pays attention to the smallest details and is constantly seeking new ways to improve customer satisfaction.